Updated – September 15th, 2020
We may also process personal data our Subscriber Companies submit relating to individuals in the EU via other compliance mechanisms, including data processing agreements based on the EU Standard Contractual Clauses.
The Federal Trade Commission has investigatory and enforcement jurisdiction over Vettd’s compliance with the Privacy Shield.
We may collect personal information from you, such as your first and last name, e-mail, username and password, and contact information when you create a Subscriber Company account to log in to our network (“Account”) or when you test our Services.
We collect data a User or Subscriber Company sends us in valid file formats in the form of single or bulk natural language documents or provided through our secure web-application interface, to provide the Services.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, to send you a reply.
When you participate in one of our surveys, we may collect additional profile information.
We may also collect personal information at other points in our Service that state that personal information is being collected.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends and User movement around the Site, administer the Site, gather demographic information about our User base, and better tailor our Services to our Users’ needs.
We collect information about you and other individuals from the following third-party sources: (i) third parties who license, sell or otherwise provide data they have collected; or (ii) information from publicly available sources, such as via the Internet and social networks.
Vettd processes data submitted by Users and Subscriber Companies for the purpose of providing Vettd’s Services to them and to Subscriber Companies. We use your personal information in the following ways:
Subscriber Companies. Personal information and any associated data, including those for training the artificial intelligence models or used as query during decision making and use of the Service, provided to Vettd by Users or Subscriber Companies may be analyzed or combined with other information and shared back with the same Users or Subscriber Companies as part of the Services.
Third Party Service Providers. We may share your personal information with third-party service providers to: provide the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Vettd. These third-party service providers are required not to use your personal information other than to provide the services requested by Vettd.
User Feedback. We often receive comments from Users who have had positive experiences with our Services. We may post User feedback on the Site from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting your name with your feedback.
Creation of Anonymous Data. We may create anonymous data records from personal information by excluding information makes the data personally identifiable. We use this anonymous data to build models and to test, analyze and improve our Services. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
Users who have entered data directly into the Services may request what personal data we have, request their data be changed or request deletion of their data by sending an email to us at email@example.com. We may request additional information to authenticate the identity of the User and will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud prevention or similar purposes.
Users within the scope of this Privacy Shield certification have certain legal rights to access certain personal data we hold about them and to obtain its correction, amendment or deletion. Those users may exercise some of those rights through the options described in this section. In some circumstances, Vettd has limited ability to identify and access individual personal data that our Subscriber Companies have submitted to the Services. If you wish to request access, to limit use, or to limit disclosure, we may first refer your request to the Subscriber Company who submitted your personal data, and we will support them as needed in responding to your request.
Vettd is committed to protecting the security of personal information submitted by Users or Subscriber Companies. We use a variety of industry-standard security technologies and procedures to help protect personal information from unauthorized access, use, or disclosure. We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Vettd uses reasonable efforts to protect your personal information, Vettd cannot guarantee its absolute security.
Vettd does not target its offerings toward and does not knowingly collect any personal information from users under 13 years of age. If Vettd learns that the User is a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at: firstname.lastname@example.org.
Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. When a standard is established, we may revise our policy on responding to these signals.
Vettd, Inc. Attn: Privacy Office, 10400 NE 4th St., #500, Bellevue, WA 98004.
Vettd has further committed to refer unresolved Privacy Shield complaints to JAMS, an independent alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your Privacy Shield complaint from us, or if we have not resolved your Privacy Shield complaint, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, you may have the ability to invoke binding arbitration for complaints regarding Privacy Shield compliance that have not resolved by either Vettd or our independent dispute resolution provider. Please see https://www.privacyshield.gov/article?id=ANNEX-I-introduction for additional information.
Attn: Privacy Office
10400 NE 4th St., #500, Bellevue, WA 98004
Updated on 15 September 2020.