Operational Impacts

The Role of Candidate Intelligence in Optimizing Staffing Agency Workflows

Andrew Buhrmann
March 8, 2023
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Staffing agencies are tasked with finding the best talent for their clients, but the traditional approach of manually sifting through resumes and applications can be time-consuming and ineffective. This is where candidate intelligence comes in. With the help of AI and machine learning, staffing agencies can automate their workflows and improve their efficiency. In this blog, we will explore the role of candidate intelligence in optimizing staffing agency workflows.

Candidate intelligence can help staffing agencies streamline their workflows and reduce the time and resources spent on candidate sourcing and screening. By automating these processes, agencies can focus on more strategic tasks like building relationships with clients and candidates, improving diversity and inclusion efforts, and increasing their overall performance. In fact, a recent study found that 80% of staffing agencies that implemented AI-powered technology reported improved efficiency and increased revenue.

One of the key advantages of candidate intelligence is its ability to identify high-quality candidates quickly and accurately. By analyzing candidate data and matching it to job requirements, staffing agencies can save time and ensure that they are presenting the best candidates to their clients. In addition, candidate intelligence can also help to mitigate unconscious bias in the hiring process by using objective criteria to evaluate candidates. This is especially important in today's diverse workforce, where it is crucial to have a fair and unbiased hiring process.

Candidate intelligence can also provide valuable insights into staffing agency operations. By analyzing data on candidate sourcing, screening, and placement, agencies can identify areas for improvement and make data-driven decisions to optimize their workflows. In fact, a recent study found that staffing agencies that implemented AI-powered technology were able to reduce their time-to-hire by up to 80%.

Candidate intelligence is a powerful tool for staffing agencies looking to improve their workflows and increase their efficiency. By automating candidate sourcing and screening, reducing unconscious bias, and providing valuable insights into agency operations, candidate intelligence can help agencies to stay competitive in today's fast-paced hiring environment.


According to a report by Bullhorn, staffing agencies that automate their workflow processes are able to save up to 40% of their time on administrative tasks. (Source:

A survey by the American Staffing Association found that 91% of staffing agency employees use software tools to help manage their workflow. (Source:

A study by McKinsey & Company found that companies that use data-driven insights in their business operations are 23 times more likely to acquire customers and 6 times more likely to retain them. (Source:

According to a report by HR Technologist, AI-powered tools can help staffing agencies reduce the time it takes to find and screen candidates by up to 75%. (Source:

The same report by HR Technologist also found that AI-powered recruiting tools can help increase the efficiency of the hiring process by up to 50%. (Source: